True Professionalism The Courage to Care About Your People, Your Clients, and Your Career
True Professionalism: The Courage to Care About Your People, Your Clients, and Your Career by David H. Maister, published by Free Press on May 18, 2000, spans 224 pages in English. This book presents a critical examination of what constitutes true professionalism, urging professionals to reflect on their roles and responsibilities within their organizations. Maister emphasizes the importance of maintaining high standards and values while fostering genuine care for clients and colleagues.
Readers will find a thorough exploration of the dynamics within professional service firms, where compliance often overshadows the pursuit of excellence. The text delves into the ethical implications of professionalism, arguing that a commitment to one’s work and a focus on relationships can lead to both personal fulfillment and business success. Topics such as business ethics, consulting, and human resources are woven throughout, providing a comprehensive framework for understanding the principles of true professionalism.
Official synopsis Publisher
David Maister, the world’s premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addressed question: What is true professionalism?
Professional firms are forever trying to get their people to act like professionals—to do the right things. Though their various incentives may create employee compliance, these don’t often encourage excellence. His answer is clear: It is believing passionately in what you do, never compromising your standards and values, and caring about your clients, your people and your own career. In clear and compelling terms, Maister shows that this approach is not only ethical but also conducive to commercial success.
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