Managing the Professional Service Firm
Managing the Professional Service Firm by David H. Maister, published by Simon & Schuster in 2003, offers insights into the unique challenges faced by professional service firms. This New Ed edition spans 376 pages and is presented in English. The book explores how these firms differ from traditional business enterprises, particularly in their reliance on customized services and the importance of individual skills in delivering those services.
Readers will find a detailed examination of the competitive landscape for professional service firms, which must attract both clients and talented professionals. The text delves into the implications of these differences for management practices, emphasizing the need for tailored strategies that address the nuances of service-oriented industries. Topics such as entrepreneurship and management are woven throughout, providing a comprehensive understanding of the dynamics at play in this sector.
Official synopsis Publisher
Professional service firms differ from other business enterprizes in two distinct ways, firstly, they provide highly customised, thus cannot apply many of the management principles developed for product based industries. Secondly, professional services are highly personalized, involving the skills of individuals. Such firms therefore compete not only for clients but also for talentaed professionals.
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